Heidi Scribe
Heidi Health · Ambulatory/primary care, emergency departments and surgical theatres; in-person and telehealth · Cloud SaaS (web and mobile) with freemium self-serve onboarding; API/embed EHR integrations; custom terms and hosting for enterprise
Ambient Clinical Documentation
Heidi Scribe is an ambient AI medical scribe that listens to consultations and generates personalized clinical notes, pre-chart summaries, coding and follow-up communications, and works reliably in busy settings from emergency departments to surgical theatres. It is bundled with Heidi Evidence, a citation-backed clinical guidance tool, and an agentic layer that automates post-visit tasks such as patient calls.
Separate editorial review
Latest source review
Checked
Current vendor information, reviewed separately from the scored evidence snapshot. This review does not change its freshness labels, scores or gates.
Template-based clinical documentation with a separate, citation-linked Evidence feature.
Company-reported
Heidi documents transcription and session dictation, with templates controlling the form of a generated note.
- What is Heidi? Page date July 11, 2026Checked September 22, 2026
Company-reported
Referral letters and other downstream documents can be generated from the original note; Heidi instructs users to check that note first.
- What is Heidi? Page date July 11, 2026Checked September 22, 2026
Company-reported
Heidi Evidence provides answers with links to source material; its guide says in-session Evidence is unavailable in the UK and EU.
- Get started with Heidi Evidence Page date July 23, 2026Checked September 22, 2026
Questions for your evaluation
- Confirm which Scribe, Evidence and EHR-writeback features are included for your country and plan.
- Test note correction and downstream-document review using representative synthetic encounters.
What this review covers — and leaves open
July 2026 public Heidi Scribe and Evidence documentation. Evidence availability varies by region, platform, plan and organization.
- The public documentation does not establish independent specialty-specific accuracy or patient benefit.
- Do not treat the word Evidence in the product name as independent validation.
Source availability and vendor descriptions were checked. Product performance, patient outcomes, security controls and contractual terms were not independently validated.
A new review date does not reset source publication dates or product freshness, and does not make historical study results applicable to later product versions.
No independent outcome study was newly appraised in this bounded refresh. Existing study rows remain subject to their recorded evidence status.
Evidence at a glance
Freshness, source-checked counts, confidence and gate results below reflect the frozen evidence snapshot through . A later editorial review does not update these results.
- Stated intended users
- Individual clinicians, group practices and health systems across the US, UK, Canada, Australia and New Zealand; includes NHS super-partnerships (Modality Partnership) and US health systems (Beth Israel Lahey Health)
- Documentary gate at snapshot
- Passed
- Scenario match
- Matches this scenario — Enterprise ambient documentation
- Comparability
- Not yet comparable in this scenario
- Decision readiness at snapshot
- AGING — Provisional
- Documented evidence at snapshot
- 6 of 7 evidence claims source-checked · confidence Moderate
- Critical unknowns
- scaled production deployment
- Latest checked-source retrieval in snapshot
- 2026-08-27
Expand each claim to inspect its source, dates and recorded verification status.
vendor pageHeidi integrations page: Heidi integrates with every major EMR, including Epic, Best Practice, and Gentu. Embed Heidi inside your record for…2026-08-24
Exact claim. Heidi integrations page: Heidi integrates with every major EMR, including Epic, Best Practice, and Gentu. Embed Heidi inside your record for live documentation, or connect it to your EMR to sync notes instantly.
- Source
- heidihealth.com
- Type
- vendor page
- Published
- 2026-08-24
- Retrieved
- 2026-08-27
- Verification
- excerpt_matched
- Confidence
- not stated
- Reviewer
- healthit-gate-v1
- Claim version
- v1
- Supports
- interoperability
- Score contribution
- Feeds interoperability
Self-reported by the vendor. Independent verification is pending unless marked otherwise.
Open heidihealth.compeer reviewed studyReal-world AI scribe study (JMIR 2026) participant on Heidi: My hospital has been piloting Heidi, and I have used it extensively in the emer…2026-08-13
Exact claim. Real-world AI scribe study (JMIR 2026) participant on Heidi: My hospital has been piloting Heidi, and I have used it extensively in the emergency department (ED)
- Source
- pmc.ncbi.nlm.nih.gov
- Type
- peer reviewed study
- Published
- 2026-08-13
- Retrieved
- 2026-08-27
- Verification
- excerpt_matched
- Confidence
- not stated
- Reviewer
- healthit-gate-v1
- Claim version
- v1
- Supports
- evidence_strength
- Score contribution
- Feeds evidence strength
Peer-reviewed. Check population, setting, and applicability to your workflow before generalizing.
Open pmc.ncbi.nlm.nih.govpress releaseHeidi Health (Jul 29, 2026): "New York, NY – Heidi, the AI Care Partner used in around 2.7 million patient interactions globally each week, …2026-07-29
Exact claim. Heidi Health (Jul 29, 2026): "New York, NY – Heidi, the AI Care Partner used in around 2.7 million patient interactions globally each week, today announced the formation of its inaugural United States Customer Advisory Board, a group of 12 physicians and clinical leaders."
- Source
- heidihealth.com
- Type
- press release
- Published
- 2026-07-29
- Retrieved
- 2026-08-27
- Verification
- excerpt_matched
- Confidence
- not stated
- Reviewer
- healthit-gate-v1
- Claim version
- v1
- Supports
- deployment_traction
Vendor or press announcement. Verify material claims against primary filings or contracts.
Open heidihealth.compress releaseHeidi Health announcement: "Modality and Heidi Launch Largest AI Medical Scribe Rollout" — Modality Partnership, the NHS’s largest GP super-…2026-06-26
Exact claim. Heidi Health announcement: "Modality and Heidi Launch Largest AI Medical Scribe Rollout" — Modality Partnership, the NHS’s largest GP super-partnership, deploying Heidi across its practices.
- Source
- heidihealth.com
- Type
- press release
- Published
- 2026-06-26
- Retrieved
- 2026-08-27
- Verification
- excerpt_matched
- Confidence
- not stated
- Reviewer
- healthit-gate-v1
- Claim version
- v1
- Supports
- deployment_traction
Vendor or press announcement. Verify material claims against primary filings or contracts.
Open heidihealth.comindependent reportAustralian Financial Review (Apr 17, 2026): Heidi’s annualized revenue reached US$50 million, up from roughly US$1 million two years earlier…2026-04-17
Exact claim. Australian Financial Review (Apr 17, 2026): Heidi’s annualized revenue reached US$50 million, up from roughly US$1 million two years earlier.
- Source
- afr.com
- Type
- independent report
- Published
- 2026-04-17
- Retrieved
- 2026-08-27
- Verification
- unverified
- Confidence
- not stated
- Reviewer
- healthit-gate-v1
- Claim version
- v1
- Supports
- economic_value
- Score contribution
- Feeds economic value
Independent source. Methodology and sample vary by report; read the underlying method.
Open afr.comindependent reportTechCrunch (Oct 5, 2025): Heidi Health "has returned more than 18 million hours to frontline healthcare providers from more than 70 million …2025-10-05
Exact claim. TechCrunch (Oct 5, 2025): Heidi Health "has returned more than 18 million hours to frontline healthcare providers from more than 70 million patient visits in 116 countries."
- Source
- techcrunch.com
- Type
- independent report
- Published
- 2025-10-05
- Retrieved
- 2026-08-27
- Verification
- excerpt_matched
- Confidence
- not stated
- Reviewer
- healthit-gate-v1
- Claim version
- v1
- Supports
- economic_value
- Score contribution
- Feeds economic value
Independent source. Methodology and sample vary by report; read the underlying method.
Open techcrunch.comindependent reportTechCrunch (Oct 5, 2025): "On Monday, the company announced a $65 million Series B led by Steve Cohen’s Point72 Private Investments. It also…2025-10-05
Exact claim. TechCrunch (Oct 5, 2025): "On Monday, the company announced a $65 million Series B led by Steve Cohen’s Point72 Private Investments. It also announced a new tool: an AI agent that calls patients on behalf of the doctor."
- Source
- techcrunch.com
- Type
- independent report
- Published
- 2025-10-05
- Retrieved
- 2026-08-27
- Verification
- excerpt_matched
- Confidence
- not stated
- Reviewer
- healthit-gate-v1
- Claim version
- v1
- Supports
- market_durability
- Score contribution
- Feeds market durability
Independent source. Methodology and sample vary by report; read the underlying method.
Open techcrunch.comVerified provider experience is not yet publishable. Fewer than five independent provider organizations have contributed eligible reviews. Reviewer mode is off. Experience never changes documentary scoring, freshness, or rank.
Buyer lenses — evidence-backed bands at snapshot (not a 0–100 rank)
Deployment, integration, data handling at snapshot
- Integration maturity
- announced — Announced or documented integration; marketplace listing not confirmed.
- EHR path
- Epic, athenahealth, eClinicalWorks, EMIS, Medical Director, Best Practice, Gentu, MediRecords
- FHIR / API
- UNKNOWN
Why unknown
Why. No reliable source on file. The platform does not infer values from weak sources.
What would close it. A primary source or independent verification.
- SSO
- Supported
- PHI / BAA
- Does not store session recordings; complies with HIPAA, GDPR, NHS data standards and Australian Privacy Principles; BAA available to every covered entity · BAA available
- Security attestations
- SOC 2, ISO 27001
- FDA status
- UNKNOWN
Why unknown
Why. No FDA listing found for this product's functions in the tracked category.
What would close it. An FDA 510(k)/De Novo listing, or a clear statement that no regulated function is claimed.
- Pricing
- Free tier; $110/user/month (Clinician plan, billed annually); custom Teams/enterprise pricing
Technical provenance
snap_36bba25c577cbb44 · Evidence cutoff: 2026-08-27T04:05Z · Snapshot generated: 2026-10-21T19:39Z · build ffbf5c3
Forecast calibration is not in the public snapshot — shown as UNKNOWN rather than read from SQLite.
Known limitations
- Deployment traction is UNKNOWN.
Why unknown
Why. No reliable source on file. The platform does not infer values from weak sources.
What would close it. A primary source or independent verification.