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Ada Health Assessment (AI symptom assessment & care navigation)

Ada Health · Digital front door, patient portal, telehealth, government health programs · SaaS / API, white-label and embedded in patient portals (Epic App Orchard)

Clinical Evidence & Decision Support

Ada is an AI-powered symptom assessment and care navigation platform that guides patients through a conversational intake to understand their symptoms and recommend appropriate next steps. It combines probabilistic reasoning with an expert-curated medical knowledge base and deploys at enterprise level across health systems, payers, and governments, including inside patient portals such as Epic MyChart.

Evidence at a glance

Freshness, source-checked counts, confidence and gate results below reflect the frozen evidence snapshot through . A later editorial review does not update these results.

Stated intended users
Health systems, payers/insurers, governments, and life sciences organizations
Documentary gate at snapshot
Failed
Scenario match
No evaluated buying scenario currently covers this product
Comparability
Not yet comparable in this scenario
Decision readiness at snapshot
HISTORICAL — Research only
Documented evidence at snapshot
0 of 4 evidence claims source-checked · confidence Low
Critical unknowns
scaled production deployment · security and governance evidence · documented economic outcomes
Latest checked-source retrieval in snapshot
not yet measured

Expand each claim to inspect its source, dates and recorded verification status.

peer reviewed studyPeer-reviewed Nature Health study (SAFEMOM) of Ada integrated into South Africa's government-run MomConnect WhatsApp maternal health platfor…2026-06-30

Exact claim. Peer-reviewed Nature Health study (SAFEMOM) of Ada integrated into South Africa's government-run MomConnect WhatsApp maternal health platform found safe health-seeking behavior rose nearly a third and appropriate care-seeking rose more than 40%; an independent physician panel rated Ada's recommendations safe in 98% of cases

Source
doi.org
Type
peer reviewed study
Published
2026-06-30
Retrieved
2026-08-27
Verification
unverified
Confidence
not stated
Reviewer
healthit-gate-v1
Claim version
v1
Supports
evidence_strength
Score contribution
Feeds evidence strength

Peer-reviewed. Check population, setting, and applicability to your workflow before generalizing.

Open doi.org
press releaseAda's medical AI solutions are available on the Epic App Orchard marketplace using SMART on FHIR open standards, with single sign-on (SSO) s…2022-03-15

Exact claim. Ada's medical AI solutions are available on the Epic App Orchard marketplace using SMART on FHIR open standards, with single sign-on (SSO) supporting integration into MyChart patient portals

Source
about.ada.com
Type
press release
Published
2022-03-15
Retrieved
2026-08-27
Verification
unverified
Confidence
not stated
Reviewer
healthit-gate-v1
Claim version
v1
Supports
interoperability
Score contribution
Feeds interoperability

Vendor or press announcement. Verify material claims against primary filings or contracts.

Open about.ada.com
press releaseAda closed its Series B at $120M: $90M led by Leaps by Bayer (May 2021) plus a $30M extension from Farallon Capital, Red River West and Bert…2022-02-10

Exact claim. Ada closed its Series B at $120M: $90M led by Leaps by Bayer (May 2021) plus a $30M extension from Farallon Capital, Red River West and Bertelsmann Investments (Feb 2022), with Schroders Capital acquiring secondary shares; total funding ~$189M

Source
about.ada.com
Type
press release
Published
2022-02-10
Retrieved
2026-08-27
Verification
unverified
Confidence
not stated
Reviewer
healthit-gate-v1
Claim version
v1
Supports
market_durability
Score contribution
Feeds market durability

Vendor or press announcement. Verify material claims against primary filings or contracts.

Open about.ada.com
peer reviewed studyIndependent BMJ Open peer-reviewed vignette study (Gilbert et al., 2020) compared digital symptom assessment apps, including Ada, against GP…2020-12-31

Exact claim. Independent BMJ Open peer-reviewed vignette study (Gilbert et al., 2020) compared digital symptom assessment apps, including Ada, against GPs for suggesting conditions and urgency advice

Source
pmc.ncbi.nlm.nih.gov
Type
peer reviewed study
Published
2020-12-31
Retrieved
2026-08-27
Verification
unverified
Confidence
not stated
Reviewer
healthit-gate-v1
Claim version
v1
Supports
evidence_strength
Score contribution
Feeds evidence strength

Peer-reviewed. Check population, setting, and applicability to your workflow before generalizing.

Open pmc.ncbi.nlm.nih.gov

Verified provider experience is not yet publishable. Fewer than five independent provider organizations have contributed eligible reviews. Reviewer mode is off. Experience never changes documentary scoring, freshness, or rank.

Buyer lenses — evidence-backed bands at snapshot (not a 0–100 rank)
Clinical · Thinner · missing deployment_traction, trust_governance, economic_value
Operations · Thinner · missing deployment_traction, trust_governance, economic_value
Security & Privacy · Thinner · missing deployment_traction, trust_governance
IT & Interop · Moderate · missing deployment_traction, trust_governance
Finance & Procurement · Moderate · missing deployment_traction, trust_governance, economic_value
Strategic · Moderate · missing deployment_traction, trust_governance
Deployment, integration, data handling at snapshot
Integration maturity
live — Listed on an EHR marketplace/partner program — live distribution.
EHR path
Epic
FHIR / API
Documented
SSO
Supported
PHI / BAA
Enterprise deployments integrate PHI from EHRs (e.g., MyChart) via SMART on FHIR under health-system data agreements; EU entity operating under GDPR-aligned practices
Security attestations
UNKNOWN
FDA status
UNKNOWN
Why unknown

Why. No FDA listing found for this product's functions in the tracked category.

What would close it. An FDA 510(k)/De Novo listing, or a clear statement that no regulated function is claimed.

Pricing
Not publicly listed
Technical provenance

snap_36bba25c577cbb44 · Evidence cutoff: 2026-08-27T04:05Z · Snapshot generated: 2026-10-21T19:39Z · build ffbf5c3

Forecast calibration is not in the public snapshot — shown as UNKNOWN rather than read from SQLite.

Known limitations
  • Deployment traction is UNKNOWN.
    Why unknown

    Why. No reliable source on file. The platform does not infer values from weak sources.

    What would close it. A primary source or independent verification.

  • Trust & governance is UNKNOWN.
    Why unknown

    Why. No reliable source on file. The platform does not infer values from weak sources.

    What would close it. A primary source or independent verification.

  • Economic value evidence is UNKNOWN.
    Why unknown

    Why. No independently verifiable ROI claim (peer-reviewed, audited case, or independent benchmark) is on file.

    What would close it. An audited implementation report or peer-reviewed study with payback/throughput numbers.

Nature Health SAFEMOM study shows Ada improves health-seeking behavior on MomConnect
2026-06-30
Ada available on Epic App Orchard with SMART on FHIR and SSO
2022-03-15
Ada closes $120M Series B backed by Bayer, Farallon, Bertelsmann
2022-02-10
BMJ Open vignette study benchmarks Ada against GPs
2020-12-31
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